Shipping policy
Shipping Policy
Effective Date: July 18, 2026
At The Rare Finds, we are committed to delivering your order safely and efficiently. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
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All orders are subject to acceptance and availability.
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Orders are processed within 1–3 business days, unless otherwise specified on the product page.
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Customized or personalized products may require additional processing time depending on the nature of the customization.
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Orders are processed only after successful payment confirmation. Cash on Delivery (if available) orders may be processed after order verification.
2. Shipping Time
Estimated delivery timelines are as follows:
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Within India: Approximately 3–7 business days after dispatch.
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Delivery timelines are estimates only and may vary depending on the destination, courier partner, weather conditions, public holidays, or other unforeseen circumstances.
Delivery timelines are not guaranteed.
3. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during checkout before payment is completed.
The Rare Finds may offer free shipping on selected products, promotional offers, or orders above a specified value, subject to change without prior notice.
4. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation along with tracking details via the contact information provided during checkout, wherever applicable.
5. Delivery
Customers are responsible for providing complete and accurate shipping information.
The Rare Finds shall not be responsible for delays, failed deliveries, or additional charges resulting from:
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Incorrect or incomplete shipping addresses.
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Incorrect contact details.
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Customer unavailability at the time of delivery.
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Refusal to accept delivery.
Additional shipping charges incurred due to re-delivery or address correction may be borne by the customer.
6. Delays
While we strive to dispatch and deliver orders within the estimated timeframes, delays may occur due to circumstances beyond our reasonable control, including but not limited to:
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Natural disasters.
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Severe weather conditions.
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Government restrictions.
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Public holidays.
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Courier or logistics disruptions.
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Force majeure events.
The Rare Finds shall not be liable for any loss or inconvenience arising from such delays.
7. Damaged or Tampered Packages
If you receive a package that appears damaged, tampered with, or opened before delivery, we recommend that you:
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Refuse delivery where possible; or
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Record clear photographs and videos before opening the package; and
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Contact our customer support within 48 hours of delivery.
Failure to report such issues within the prescribed period may affect the processing of your claim.
8. Undeliverable Orders
If an order is returned to us due to an incorrect address, repeated failed delivery attempts, or refusal to accept delivery, we reserve the right to:
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Cancel the order.
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Deduct applicable shipping or return-to-origin charges (where permitted).
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Issue the remaining refund, if applicable, in accordance with our policies.
9. International Shipping
At present, The Rare Finds ships only within India unless otherwise stated on our website.
10. Contact Us
For any shipping-related questions or assistance, please contact our customer support using the contact details provided on our website.